Privacy Policy
6away (“Company”, “we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the 6away.ai platform, website, member portal, and related services (the “Service”). Please read this policy carefully. By using the Service, you consent to the practices described herein.
1. Information We Collect
Information you provide directly
- Account details: email address, and (optionally) name and organisation
- Payment information: processed securely through Paddle (we do not store full card details)
- Communications: emails, support requests, and feedback you send us
- Profile content (optional): notes, settings, and preferences you create within the products
Information collected automatically
- Device and browser information: IP address, browser type, operating system, device identifiers
- Usage data: pages visited, features used, timestamps, and interaction history within products you use
- Cookies and similar technologies: session cookies, analytics cookies, and preference cookies
- Log data: server logs recording access times, referring URLs, and error reports
2. How We Use Your Information
We use the information we collect for the following purposes:
- Service delivery: To operate, maintain, and improve the ecosystem, including the shared intelligence and identity layers across products
- Membership: To activate and manage your Engine Access membership, provision identity, and route you between products
- Communications: To send transactional emails (welcome, receipts, security notices), service updates, and — with your consent — product news
- Security: To detect, prevent, and respond to fraud, abuse, and security incidents
- Analytics: To understand how the Service is used and identify areas for improvement
- Legal compliance: To comply with applicable laws, regulations, and legal processes
3. Data Sharing & Disclosure
We do not sell your personal data. We may share your information in the following circumstances:
- Service providers: Trusted third parties who assist with hosting, analytics, payment processing (Paddle), email delivery (Resend), and infrastructure — bound by confidentiality agreements
- Within the ecosystem: Identity and membership state may be shared between 6away-operated products you use, scoped to the minimum needed to authenticate you. Products do not share your personal data with each other beyond identity.
- Legal requirements: When required by law, regulation, subpoena, or court order
- Business transfers: In connection with a merger, acquisition, or sale of assets, with notice to affected users
- With your consent: When you explicitly agree to share your data for a specific purpose
4. Data Retention
We retain your personal data for as long as your membership is active or as needed to provide the Service. After cancellation, we may retain certain data for up to 90 days for backup and recovery purposes, and indefinitely in anonymised or aggregated form for analytics. Data related to legal obligations or disputes may be retained longer as required by applicable law.
5. Data Security
We implement industry-standard technical and organisational measures to protect your data, including encryption in transit (TLS/SSL), access controls, regular security review, and secure infrastructure hosted on reputable cloud providers (Vercel, Neon). However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.
6. Your Rights
Depending on your location, you may have the following rights regarding your personal data:
- Access: Request a copy of the personal data we hold about you
- Correction: Request correction of inaccurate or incomplete data
- Deletion: Request deletion of your personal data (“right to be forgotten”)
- Portability: Request your data in a structured, machine-readable format
- Objection: Object to processing of your data for specific purposes
- Withdraw consent: Where processing is based on consent, withdraw at any time
To exercise these rights, contact us at access@6away.ai. We will respond within 30 days.
7. Cookies & Tracking
We use cookies and similar technologies to ensure the platform functions correctly, remember your preferences, and understand how the Service is used. You can manage cookie preferences through your browser settings. Disabling essential cookies may affect Service functionality.
8. International Data Transfers
Your data may be processed in countries other than your country of residence, including the UAE, EU, and US. We ensure that appropriate safeguards are in place for international transfers in compliance with applicable data protection laws.
9. Children’s Privacy
The Service is not intended for individuals under 18 years of age. We do not knowingly collect personal data from children. If we become aware that we have collected data from a child, we will delete it promptly.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Material changes will be communicated via email or a notice on the Service. Your continued use after changes take effect constitutes acceptance of the updated policy.
11. Contact
For privacy inquiries, data requests, or complaints:
6away — Data Protection
Sharjah Publishing City Free Zone, Sharjah, UAE
Email: access@6away.ai